Legal
Privacy Policy
Last updated 2026-11-07
DRAFT for the business owner to review. Not legal advice. No attorney has reviewed it. Bracketed items are still unknown.
This policy explains how Four Crest Logistics, LLC, an Arizona company ("Four Crest Logistics", "we") handles information on this website. The short version: this website keeps no copy of what you type in the form. Your details reach us only if you send us an email yourself.
What this website does with your details
The quote form runs in your browser. It does not send what you type to us or save it. The short quote card at the top of the page works the same way: it only copies your pickup, delivery and email into the full form on your screen. When you choose a send button, the form builds an email draft for you, and nothing reaches our team until you press Send in your email.
- Send with Gmail opens Gmail and passes your details to Google in the page address, before you press Send. If you close the tab without sending, Google may still have received them, may have saved a draft, and the address stays in your browser history until you clear it.
- Open Gmail on the confirmation screen and the Carrier button open the same kind of Gmail link. The carrier link carries no details from you.
- Use my email app hands your details to the email app on your device. What happens from there depends on that app.
- Each option gives you a chance to read the email before you send it. Please don't include payment or account details.
What we receive
If you send the email, we receive what it contains: your freight mode, name, email address, phone number if you added one, pickup and delivery locations, ready date and notes. We also receive what any email carries, such as the address you sent it from. You may also contact us by phone or email directly. If you do, we receive what you tell us.
How we use it
We use your request to reply to you, prepare a quote, arrange and manage shipments you ask us to handle, keep business records, and protect our business and customers against fraud.
We may follow up by email, phone or text message. The text message section below explains texting. We do not sell personal information.
Who else handles it
- Google, if you choose Send with Gmail. Google's own privacy terms apply to your Google account and to Gmail.
- Cloudflare hosts this website. Like most hosts, it logs technical details of each visit, such as IP address, browser type and the pages and files requested. [CONFIRM: whether we access these logs, and for what.] Cloudflare sets how long it keeps those logs.
- Zoho is our email provider and runs our team inbox, so your email is stored with them.
- Carriers and our service tools, when we need to share shipment details to move your freight. We use Highway to vet carriers and Descartes MacroPoint to track shipments. We do not sell personal information.
- Mobile carriers and any texting provider carry the text messages we send. [TEXTING PROVIDER]
Text messages (SMS)
If you give us your mobile number and agree to get texts from us, we may text you. Texts would cover only updates about your quote request and shipment. On our quote form you can tick a box to agree to texts about your quote and shipment. The box is unchecked by default, and you can get a quote without ticking it. The site does not store your choice. Your choice is recorded only as a line in the email draft you choose to send us ("Text message opt-in: Yes" or "No"), with the date and time and the page address. A phone number is required to opt in.
- Agreeing to texts is your choice. It is not a condition of buying or getting our services.
- Message frequency varies. Message and data rates may apply.
- [CONFIRM TEXTING PROVIDER AND STOP/HELP PROCESS] Once texting starts, you will be able to reply STOP to opt out or HELP for help. You can also email info@fourcrestlogistics.com or call 662-377-9445.
- We do not sell or rent mobile numbers or text opt-in data. We do not share mobile opt-in data with third parties for their marketing or promotional use. It may reach the providers that deliver our texts, only so they can send them.
- Opting out of texts does not stop you from reaching us by phone or email.
The Terms of Use include the text message terms.
Cookies and tracking
This website sets no cookies and uses no browser storage, analytics, advertising pixels or embedded third-party content. Its fonts, images and the muted background video on the home page all come from this website. The video sends no data about you, and you can pause it with the Pause motion button. Your browser may keep copies of these files in its normal cache. If that changes, we will update this policy first. Gmail and other services you choose to open have their own practices.
How long we keep it
- This website: the form saves nothing. Our host's visit logs are covered above.
- Requests in our inbox and shipment records: we keep them only as long as we need them for business, legal, tax and insurance reasons.
- Your own copies in your Sent mail and browser history stay under your control.
- Google and Cloudflare set their own retention periods.
Your choices and requests
You can ask us what we hold about you, or ask us to correct or delete it, by writing to info@fourcrestlogistics.com. We aim to respond within 30 days. We may need to keep some records, such as those for completed shipments. Depending on where you live, you may have other rights.
Security
We work to protect the requests we receive, but email is never completely secure. Please don't send payment or account details by email or through this form.
Other websites
This website links to other sites, such as Gmail and the Federal Register. Their own policies apply once you leave. The list on our News page is public information from the Federal Register that we fetch on a schedule. Your browser does not contact the Federal Register when you view it.
Children
This website is for businesses and adults arranging freight. It is not directed at children.
Changes to this policy
We may update this policy. The "last updated" date above shows when it last changed.
Contact
Four Crest Logistics, LLC, Phoenix, Arizona. Mailing address: 13236 N 7th Street, Suite 4 # 734, Phoenix, AZ 85022. Phone: 662-377-9445. Privacy questions: info@fourcrestlogistics.com.